Shipping & Return Policy

Shipping & Delivery

Juana Vape Shipping Policy: strives to dispatch items promptly.
While we aim for efficient shipping, cannot assure specific delivery times, as external factors may lead to shipping delays.
Order processing typically takes up to 24-48 hours (1-2 Business Days).
Once a package is shipped, holds no responsibility for the carrier's delivery timeframe. disclaims responsibility for lost items during transit, delivery to incorrect addresses, or third parties involved.


Each purchaser of products from this website must be aware of and comply with all applicable local, state, and federal laws governing the products offered for sale and their resale. By making a purchase, the purchaser acknowledges understanding these laws and releases Juana Vape and its affiliates from liability for any issues related to product compliance and resale regulation.

For inquiries regarding shipping methods and transit times, please reach out to our customer service team.


Return Policy:

Items ordered on this site are not able to be resold. So we have a NO REFUND POLICY. No returns on delta or CBD for any reason. Make sure you have the items that you want in your cart before checkout.

Lost, Stolen, or Delayed Packages Policy:

Juana Vape is not responsible for any lost, stolen, or delayed packages. Should your package be lost or stolen, it is the purchaser’s sole responsibility to file a claim directly with USPS on their website at